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If you plan to use both xFi Advanced Security and an antivirus program, be sure to choose antivirus software that does not include a firewall (running two firewalls at the same time can cause problems.)
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(For a list of free and for-pay antivirus programs, see /wlsskg5).īe careful about choosing an antivirus program. While Norton is both an antivirus program and a firewall, Comcast recommends using a non-Comcast antivirus program along with its xFi firewall. The xFi Advanced Security program doesn't offer the range of protection that Norton Security Online did.If you don't have such devices in your home, xFi may not offer you any additional benefit. Comcast's xFi Advanced Security is aimed at people who have lots of home network devices, including gadgets that are sometimes poorly protected, such as Wi-Fi enabled security cameras and smart thermostats.While that sounds good, here are some things you should think about: Will I need to add other protection for my computer? What's available?Ī: The xFi Advanced Security software is a firewall program that Comcast said will protect all the devices on your home network rather than just computers or cellphones. But it will drop Norton at the end of December and replace it with Comcast's own xFi Advanced Security. To find more information on your order and to manage your subscription please call us.Q: Comcast has been providing its Xfinity internet customers with the Norton Security Online program for free.
Renewal Partners / Norton™ LifeLock360 / Webroot® / Malwarebytes / McAfee® / Kaspersky™ Our Representative will surely get back to you within 24 hours with instructions to cancel your service. If you don't wish to renew or pay 299.00, Please Follow the Steps below to Cancel your Subscription/for a Refund.Ĭall our billing at +1 81 and Record a message with your Name and your Customer Id Number #210315 Your Basic Plan has been Upgraded and is no longer included with your Internet Service.
Your Account/Card will be Auto-Debited for $299.99.įor Renewal of your Computer Service/Protection/Security Licence for 3 years. Your subscription is now active and automatically renewed. Just got some SPAM from "Billing Helpdesk" saying I was just auto-billed $299.99 for Norton's because Comcast was cancelling it. Looks like the SPAMmers are taking advantage of this. If you have any questions, we’re always here to help. We hope these options give you complete peace of mind.
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When you sign up, your free trial will begin right away.
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These two plans give you comprehensive device security, including antivirus, password manager, and more. Norton has two exclusive offers for Xfinity customers using Norton Online Security. You can also choose to continue your protection through Norton. Norton 6-month trial exclusively for Xfinity customers Plus, when you rent the xFi Gateway you get ultimate control of your home network with the ability to view and control connected devices, pause WiFi for family time, set kid-safe browsing, and more.